Exceptional to join the Rackspace Family


Exceptional could not be more excited to announce that we are joining Rackspace! Our team has tripled in size in the past year to keep up with demand for Exceptional’s products. But with over 30,000 active customers we were surfing Nazaré in a barrel. Rackspace lives, breathes, eats and sleeps doesn’t sleep when it comes to delivering Fanatical Support–and leveraging our combined strengths is a win for us, Rackspace and you, our customers.

We’ve had the challenge–and also the good fortune–to be living in the crosshairs of many technology shifts:

Our team has tackled big data and open cloud for the past few years. As we scaled, we’ve tried every programming language, database and host under the sun, but there has always been one host that has truly stood out: Rackspace, with its Fanatical Support and robust open cloud. Exceptional is delighted to announce its range of products has been acquired by Rackspace. Our products and our team are ecstatic be joining the Rackspace family. It gives us the chance to put rocket fuel behind our suite of developer tools.

Exceptional has constantly focused on building tools for modern developers, with two error tracking products http://airbrake.io http://exceptional.io , uptime monitoring http://ranger.io  and the operation of a database as a service product,  RedisToGo http://redistogo.com .

We <3 our customers

Exceptional is fortunate to build tools for the best startups around the world.  We’re constantly amazed how web-workers of all programming languages have embraced our tools and use them for everything from launching small side projects to some of the hottest startups in the world.  We’ll continue to operate as normal as we make our transition into Rackspace.

Product Rocket Fuel

By joining Rackspace, we have the ability to execute on creating a suite of developer tools that cross the DevOps chasm. Our tools move up the app hierarchy starting at the servers and ending at end user crash data. We’ve an exciting roadmap ahead, we can’t wait to get the tools into your hands. By joining Rackspace, We’re joining world class server and network experts at Rackspace, which give us an immediate boost and will help us increase performance.

Our team is delighted to join the ranks of  Rackspace’s world class support. We’re inspired by its service, and we’ll continue to improve on documentation, support and community development.

Passionate Team

The Exceptional team will be headquartered in the Rackspace San Francisco office.  If you’re into big data, open cloud and dev tools. We’re hiring.

What’s next?

This is an exciting time for developer tools. We continue to execute on our roadmap, launching much-desired UI updates, search, graphs and an application overhaul.

As we join Rackspace we look forward to the future. As our customers and tools have evolved to suit the needs of the modern developer, we can’t wait to show you what we in store for 2013.

All of this couldn’t be done without you, our customers. Thank you for your business, gem contributions and feedback.

Got more questions? Check out our FAQ.

March 28th, 2013  |  Published in News  |  4 Comments


  1. Airbrake to join the Rackspace Family - Airbrake :: Airbrake says:

    March 28th, 2013 at 1:13 pm (#)

    [...] This post continues on the exceptional blog… [...]

  2. BedInABox says:

    March 28th, 2013 at 1:38 pm (#)

    That is great news! Congratulations!

  3. Bill Horsman says:

    March 28th, 2013 at 2:40 pm (#)

    Fantastic news. I’ve been a loyal customer for about 5 years. Looking forward to 5 more.

  4. generators says:

    July 14th, 2014 at 5:23 pm (#)


    Exceptional to join the Rackspace Family – Exceptional :: Exceptional

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